Terms of service

Acceptance of These Terms
These Terms of Service govern your use of the TIDORO website and purchases made through it. By using the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree, do not use the website or place an order.
Eligibility and Permitted Use
You must be legally able to enter into a binding contract to place an order. You agree to use the website only for lawful personal or household purposes and not to interfere with website security, attempt unauthorized access, scrape content, submit fraudulent orders, or misuse promotions.
Products and Product Information
We aim to describe and photograph products accurately. Colors, grain patterns, textures, and finishes may appear differently depending on lighting, manufacturing variation, or your screen settings. Natural materials may have small variations that do not affect normal use. Product dimensions are approximate unless stated otherwise.
Unless a product page expressly states otherwise, our countertop organizers, trays, spice racks, dinnerware storage products, coffee-station organizers, and table mats are household organization or table-setting products. Do not use a product in a manner inconsistent with its product page, care instructions, weight limits, or intended purpose.
Orders, Availability, and Pricing
Submitting an order is an offer to purchase. We may accept, decline, limit, or cancel an order for legitimate reasons, including inventory availability, payment verification, suspected fraud, or a material pricing or product-description error. An order-confirmation email does not guarantee acceptance; shipment confirmation indicates that the item has been handed to the carrier.
Prices and product availability may change without notice. If a clear pricing or listing error affects your order, we may cancel the affected item or order and refund any amount paid rather than fulfill it at the incorrect price.
Shipping, Returns, and Refunds
Shipping, cancellation, return, and refund terms are explained in our Shipping Policy, Order Cancellation and Changes Policy, and Return and Refund Policy. Those policies are incorporated into these Terms.
Intellectual Property
The TIDORO name, logo, website design, product photography, text, graphics, and other website content are owned by or licensed to GRAVITATIONAL LLC and are protected by applicable intellectual-property laws. You may view the site for personal shopping purposes only. You may not copy, reproduce, distribute, modify, or use our content commercially without prior written permission.
Third-Party Services and Links
Our website may use or link to third-party services, including payment, shipping, social-media, analytics, or ecommerce services. We are not responsible for third-party websites, services, content, or privacy practices. Their own terms and policies apply.
Disclaimer and Limitation of Liability
To the extent permitted by law, the website and products are provided on an "as is" and "as available" basis, except for any express written warranty provided with a specific product. Nothing in these Terms limits rights that cannot be waived under applicable consumer-protection law.
To the extent permitted by law, GRAVITATIONAL LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Our total liability for a claim related to an order will not exceed the amount paid for the product giving rise to that claim. This section does not exclude liability where exclusion is prohibited by law.
Governing Law
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law rules, except where the law of your state provides non-waivable consumer protections. Any dispute that cannot be resolved directly should be brought in a court with proper jurisdiction.
Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website after the update takes effect means you accept the updated Terms.
Contact
For questions about these Terms, contact support@tidorohome.com.